Lytham Holiday Cottages

Terms and Conditions

1. TENANTS
Tenants must agree to take good care of their holiday home, to leave it clean and tidy and to notify and pay for any breakages. This is the main condition of acceptance of any booking.

2. ARRIVALS AND DEPARTURES
In order that properties can be thoroughly cleaned and inspected between lets holidays commence at 2.30pm  on arrival day and terminate at 10.30 am on departure day (please check final instructions)

3. BOOKING PROCEDURE
Bookings are normally Saturday to Saturday, except for some properties which are given in their details, etc. Friday to Friday. Outside the main holiday periods and during the Winter midweek or short 3 night breaks can usually be arranged.

A  20% deposit is to be paid when the booking is made.

On receipt of your booking form and deposit we will send confirmation of booking and details of the balance due. The balance of the cost should reach us 6 weeks before you start your holiday and you will then receive directions and other details of your holiday property either by email or post. If you forget or loose your balance information we will call or email you as a reminder.

Bookings made less than 8 weeks before the starting date of the holiday should be accompanied by the full payment.

4. BOOKING FEE.  We do not charge booking fees at any of our properties.

5. CANCELLATION SCHEME
If you have to cancel then please let us know by letter or email as soon as possible – enclosing any documentation which may be needed ie doctors certificate.

We strongly advise you take out Holiday Cancellation Insurance  (see terms on the booking form)

6. PETS

Pets by arrangement

7. OCCUPANCY
Each properly is offered only on the understanding that no more than the maximum number of people as indicated in the brochure shall use it. As we offer primarily family holidays we reserve the right to refuse any booking which appears (via the booking form, or from other information received) not to meet this requirement, either by numbers in the party or composition. We also reserve the right to make any booking subject to deposit being received against inventory and cleaning, refundable within one week after the holiday less any damaged or missing items and less any other than normal.

8. LINEN
We supply linen for all our properties and the beds will be made up for your arrival . Towels are available as per the property description.  Towels are not to be removed from the property.

9. ELECTRICITY/WOOD
No additional charges will be made for electricity, gas or fuel as this is included in the cost of your holiday.

10. NO SMOKING
We have a no-smoking policy in all our properties and guests are expected to respect this as a provision of booking.

11. LIABILITY
We cannot be held liable for any loss, damage, sickness or injury howsoever caused which may be sustained during the holiday to the Tenant and any number of the party or any invited person.

12. COMPLAINTS
In the event of there being cause for complaint concerning a Property, the matter should be taken up with us at once. It is important that this is done whilst you are still at the Property so that an on-the-spot investigation can be made if necessary and remedial action taken if required. In no circumstances will compensation be considered for complaints raised after the holiday has ended when the Holidaymakers have denied the Agency or the Owners/caretakers the opportunity of investigating the complaint and endeavouring to remedy matters during the holiday.

13. COTTAGE INFORMATION
We have compiled the information in the Brochure and on our website as accurately as possible at the time of going to press. However, facilities may be altered or withdrawn for reasons outside our control, in which case we cannot accept responsibility. We make every effort to ensure that the property details supplied to us by the Owners are accurately reproduced. Mistakes may occur from time to time. If a facility is particularly important to you, please check with us prior to your booking.

14. PAYMENTS
For overseas holidaymakers payments can be accepted by major Credit Cards or Debit Cards, Bankers cheque, International Money Order, or by transfer to our bank account.

When any payment is returned to us by the Bank, for whatever reason, a surcharge of £8 per cheque will be charged.

All cheques should be made payable to “Park Holdings Limited”

Send to: 5 Park Avenue, Lytham, Lancashire UK  FY85QU